Safety & Hygiene

What is your approach towards COVID-19 as a business?

As everyone is coming to terms with the uncommon COVID-19 circumstance, we completely understand your concerns and promise you that our top priority remains the wellbeing of our customers.

UAM is taking a number of actions to protect the health and well-being of our customers and partners and to control the spread of COVID-19 in accordance with expert guidance.

Use of facial coverings

We are committed to meeting or exceeding all public health instructions, as it is our responsibility to protect our partners and customers.

We ensure all our partners and employees are wearing their masks and have completed a pre-check, including taking their temperature, and have their PCRs done on a weekly basis.

Cleaning and Sanitization

We ensure a clean and sanitized environment in our store and warehouse to ensure the well-being of our customers and team.

Order, Pay ahead and Pick-up from store

Customers can order online, pay and pick-up the items at the store to avoid any contact. For delivery, please make sure you are wearing your masks once the item is delivered.

Are you taking any safety measures with the orders & deliveries?

We are taking precautionary measures to do what we can to reduce the impact of COVID-19 in accordance with the guidelines provided by the World Health Organization (WHO), such as:

  • Increased cleaning measures.
  • Sanitation procedures.
  • Reduced public get-togethers and meetings of all kinds.
  • Our delivery partners have been following top hygiene practices. Following is one such video from one of our partners:

Will you still be delivering the orders?

We will be continuing our operations without any major interruptions, ensuring you keep receiving deliveries of your favorite products, completely risk-free. In these challenging times, our teams are looking forward to serving you better.

In light of COVID-19 and for the safety of our customers and employees, there might be slight delays in deliveries due to circumstances that are beyond our control.